Fine Example of ProCurve Engineering

Written by jlgaddis on October 5, 2009 – 10:40 am -

Here’s a fine example of that wonderful HP ProCurve engineering and quality control I’ve grown intimately familiar with:

The following problems were resolved in release K.13.71.

…

IP Communication (PR_0000044004) – Switches running software versions K.13.65 - K.13.68 may experience a resource leak in ICMP that eventually causes loss of IP communication with the following symptoms.

  • The switch will stop routing traffic for hosts for which it provides gateway services.
  • All dynamic routing protocols stop functioning. The switch will stop sending routing protocol packets, and will not process incoming routing protocol packets sent from its neighbors.
  • In-band network management stops functioning. The switch will become inaccessible via Telnet, SSH, WEB, and TFTP.
  • Console management may become very sluggish and may appear to be non-responsive.
  • Output from the CLI command show ip route will be corrupted.
  • A reboot is required to clear up the symptoms.

BUT AT LEAST WE SAVED SOME MONEY!

(Note: Yes, I have been bit by this bug.)

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Tags: , , , , | 5 Comments »

5 Comments to “Fine Example of ProCurve Engineering”

  1. Wyatt Says:
    October 5th, 2009 at 5:35 pm

    release H.10.75 Crash (PR_0000011962) — Execution of the CLI command “show running-config” may cause the switch to reboot unexpectedly – when I read through the release notes I just shake my head…

  2. Tim Wray Says:
    November 9th, 2009 at 4:35 pm

    I spend far too much of my time dealing with evil, evil Procurve switches. Haven’t seen this one yet…but I’d better check that firmware…(I’m deeply affected by my company’s “AT LEAST WE SAVED SOME MONEY!” bug…it’s getting quite old…)

  3. Michael Says:
    February 11th, 2010 at 6:27 pm

    One of my 5400zl obviously was affected by this Bug too today. But it’s running K14.41 (!) I found this in the bugfixes of K14.43:

    IP Communication (PR_0000044004) — Switches running software versions K14.40–K.14.41 may experience a self-limiting resource leak in ICMP.

  4. What might it mean if Cisco Dumps HP As Certified Partner ? | My Etherealmind Says:
    February 18th, 2010 at 4:47 pm

    [...] a qual­ity product offer­ing (because the cur­rent product isn’t ready for the big time e.g. here). The HP ProCurve has a solid repu­ta­tion for cheap and cheer­ful (and NOT [...]

  5. What might it mean if Cisco Dumps HP As Certified Partner ? – Gestalt IT Says:
    February 22nd, 2010 at 1:00 pm

    [...] a quality product offering (because the current product isn’t ready for the big time e.g. here). The HP ProCurve has a solid reputation for cheap and cheerful (and NOT enterprise [...]

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