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HP H3C Products Warranty Information

by Jeremy L. Gaddis on August 16, 2010 · 2 comments

in Networking

For HP customers who have grown used to the lifetime warranty on ProCurve products, it should be noted that the “A Series” products do NOT come with a lifetime warranty, with the exception of the fixed-port switches.

A key selling point for HP ProCurve is their lifetime warranty, so be sure to check out the “HP Networking Product Warranty Summary (August 2010)” (PDF) for the full details before you buy.

Of particular note is that the IntelliJack Switches and Modular Switches (A125xx, A95xx, A75xx, A582x) only come with three year and one year warranties, respectively. The Routers (A88xx, A66xx, A-MSR50, A-MSR30, A-MSR20) and most of the wireless products are only warrantied for a period of one year. If you’re looking to deploy some of the wireless gear, note that you’re looking at a 30 day advance replacement delivery, so make sure to keep plenty of spares on-hand!

Additionally, if you’re looking to buy new HP gear, you’d probably be wise to check out the “Warranty coverage for HP networking product purchases on or after June 1, 2010″ (PDF) document.

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